CleanOptix, in full

What CleanOptix covers

• –Commercial cleaning contractors and facilities cleaning teams
• –Multi-site contracts, from a single site upwards
• –Contract register with scope, specification and renewal dates
• –Schedules and shift patterns per site
• –Task checklists completed on site with photo evidence
• –Scored quality audits with findings raised as issues
• –Staff records including right to work, training and COSHH
• –Client-ready completion, audit and issue reporting

What it doesn't cover

• –Payroll, invoicing or financial accounting
• –Stock control, consumables ordering or equipment purchasing
• –Tendering and bid management — CleanOptix runs the contract; it doesn't win it

Contracts

A live register of every contract you hold.

• –Contract scope, client and the sites it covers in one place
• –Renewal and review dates surfaced before they arrive
• –Specification held against the contract, so scope creep is visible

Sites

Every site, with the spec that applies to it.

• –Site profile, access notes and cleaning specification together
• –Switch between an all-sites view and a single site history
• –Role-based visibility, so cleaners only see the sites they work

Schedules

Build cleaning rotas without a spreadsheet.

• –Drag-and-drop shift editing with bulk schedule patterns
• –Permission-gated editing for supervisors and area managers
• –Relief and cover staff tracked alongside permanent teams

Cleaners

One profile per cleaner, not six spreadsheets.

• –Personal details, right-to-work evidence and contract history together
• –Site assignments and current status visible at a glance
• –Training and COSHH records held against the person

Checklists

What was cleaned, evidenced at the point of work.

• –Task checklists completed on site, against the contract spec
• –Photo evidence captured as the work is signed off
• –Missed tasks visible before the client notices them

Inspections

Quality audits that produce a record, not an opinion.

• –Scored audits against the specification for that site
• –Findings raised as issues without re-typing them
• –Audit history per site, so a trend is visible

Issues

Complaints and problems, tracked to close-out.

• –Issues logged by staff, supervisors or the client
• –Photos, actions and outcomes attached to a single record
• –Recurring problems at one site surfaced rather than lost

Client Reporting

What the contract asks for, ready to send.

• –Completion, audit scores and issue roll-ups per client and site
• –Filter by site, date range or issue type in seconds
• –Built from what staff already recorded — nothing re-keyed

01

Missed tasks surfaced before the client notices them

02

Multi-site contract management with role-based access

03

Training, COSHH and right-to-work evidence held in one place for audit

04

Schedules, checklists and audits together, not in separate spreadsheets

05

One record entered once — it shows up on the dashboard, the schedule and the client report automatically

06

Unlimited sites, staff and audit records, with no per-site or per-seat fees

07

Product updates and secure cloud storage included as standard

Price

£1,199 / licence / year

Pricing model

One flat licence per organisation, billed annually in advance

no per-site fees, no per-user pricing, and no cut-down "starter" tier missing features.

What's included

All 8 platform modules, unlimited contracts and records, product updates, secure cloud storage, and email support.

Free trial

Not currently offered

every plan starts with a live demonstration instead.

Set-up fee

None published separately

checkout charges a single annual licence fee, with no additional set-up line item.

Discount for educational or non-profit organisations

Not currently published

ask us directly.

01

Kick-off

We walk through the rollout plan together, so your team knows exactly what to expect and when.

02

Discovery

We look at your cleaning contracts, your current records and your processes, so the platform is set up to match how you actually work.

03

Configure

We set up your contracts, people, roles and permissions, so the platform is ready to use from day one.

04

Train & deploy

We train your team, run final readiness checks, and support you through your first weeks live.

Getting started

A four-step guided rollout

kick-off, discovery, configuration, and training & deployment — run by the CleanOptix team.

Training cost

No separate fee published

training is included as part of the onboarding rollout above.

Data export while active

Yes

you can export your records (site records, audit history and compliance records) at any time while your account is active, in a standard format.

Formal end-of-contract export commitment

Not published as a guaranteed SLA

we recommend exporting your data before your subscription ends; the Terms don't commit to a specific post-termination export window.

Assistance on exit

Not currently published.

Support channel

Email support (hello@cleanoptix.co.uk), included with an active licence.

Cost

Included at no extra cost for as long as your subscription is active.

Response time

Targets, not guaranteed service levels, unless separately agreed in writing.

Phone support

Not currently offered

support is by email only.

Named account manager

Not currently offered.

Third-party or community support

Not currently published.

Access

Web browser

no separate desktop or mobile app is published.

Supported browsers

Not currently published.

Mobile

Not currently published

no dedicated mobile app is evidenced; the platform is accessed via browser.

Customisation

A drag-and-drop form builder for checklists and inspection forms. Broader customisation beyond this isn't otherwise published.

Public API

Not currently offered.

Data import tools

Not currently published.

Data protection basis

UK GDPR and the Data Protection Act 2018. CleanOptix is controller of Account Data and processor of Platform Data submitted by your organisation, under a data processing agreement.

Encryption in transit

Yes

encryption in transit is used to protect personal data, per the Privacy Policy.

Access control

Role-based access controls, with regular review of access permissions.

2FA / SSO

Not currently offered

not mentioned in the Privacy Policy or Terms.

ISO 27001

Not held

not claimed anywhere on this site.

Cyber Essentials

Not held

not claimed anywhere on this site.

Penetration testing frequency

Not currently published.

Uptime SLA

Not published

the Terms state we aim to keep the Platform available but do not guarantee uninterrupted or error-free operation.

Data hosting location

Not explicitly published

the Privacy Policy addresses international transfers (UK IDTA / Standard Contractual Clauses safeguards) without naming a specific hosting region.

Built for UK cleaning contracts

Designed around the specifications and audits contractors are actually measured on.

Evidence-first recordkeeping

Task, audit and issue records structured around what clients ask to see.

GDPR-conscious by design

Role-based access keeps staff records need-to-know, not open to the whole team.

Role-based access, built in

From Cleaner to Operations Manager — permissions that match how contracts are actually run.