Software for retail cleaning contractors.
Fifty short shifts across fifty stores, and a client who compares them.
14 days free access · no card needed
Retail cleaning is defined by its shape: a large number of small sites, each with a short shift, usually one cleaner, and nobody on site who manages them. The contract is not technically complex. It is operationally relentless, because every one of those fifty sites can fail independently and none of them has a supervisor standing there.
The client makes it harder in a useful way. A national retailer sees every store, compares them, and knows which ones are weak — often before you do, because their store managers report upward faster than your supervisors can visit.
That is the gap worth closing. Supervision cannot scale to fifty sites by visiting, so the only version that works is a record produced by the person on site, scored by a supervisor on the visits they do make, and reported in a way the client recognises as the same measure everywhere.
What retail cleaning contracts are answerable for
- Contract scope and specification across every store
- Site profiles with access notes and opening arrangements
- Schedules and shift patterns per store
- Task checklists completed on site, with photo evidence
- Scored audits, with findings raised as issues
- Client reporting by store, region and contract
What makes this hard for retail cleaning contracts
One cleaner, no supervision
Most retail shifts are a single person working alone for an hour or two. Nobody is there to confirm what was done, and a supervisor cannot be at fifty sites in a week.
The client sees all of it
A national retailer compares stores and escalates centrally. Your weakest site becomes the whole contract's reputation, and you often hear about it from them first.
Turnover on short shifts
Short, early or late shifts churn. Each replacement arrives without the knowledge the last one built up, and a specification held only in somebody's head leaves with them.
Access that varies store by store
Keys, codes, opening times and who to ring differ at every site, and getting it wrong wastes a shift that was only two hours long.
Audits that cannot cover the estate
A supervisor visiting four stores a day still takes weeks to cover the contract. Audits alone cannot be the assurance; they have to sit on top of something.
How CleanOptix helps
One cleaner, no supervision
Checklists completed on site with photo evidence turn an unsupervised shift into a record made at the time, which is the only form of assurance that scales to fifty sites.
Task checklistsThe client sees all of it
Client reporting runs across stores and contracts, so you arrive at the review with the same estate-wide view the retailer has.
Client reportingAccess that varies store by store
Site profiles hold access notes with the specification that applies, so a new or covering cleaner is not working out the door code in a two-hour window.
Contracts and sitesTurnover on short shifts
Schedules and shift patterns sit per store, so cover is arranged against a record rather than reconstructed by whoever answers the phone.
Schedules and rotasAudits that cannot cover the estate
Scored audits with findings raised as issues sit on top of the daily checklist record, so the audits you can do are sampling something rather than being the only evidence.
Quality audits
The people doing this job
Contract managers
Holding a national or regional retail contract with dozens of sites.
cleaning KPIMobile and area supervisors
Covering stores in sequence and auditing a sample of them.
site auditCleaners
Working a short shift alone, often before the store opens.
lone workingStore and area managers
The client's eyes on site, reporting upward quickly.
lone worker check-inMobilisation teams
Bringing a block of new stores on at once.
mobilisation
What retail cleaning contracts ask
- Can one cleaner per store manage this on a phone?
- Checklists are completed on site, and role-based visibility means a cleaner sees only the sites they work. That is the design assumption: the person doing the work makes the record.
- Can we report to the client by region?
- Reporting covers completion, audits and issues, and can be viewed across sites rather than per site. How you cut it by region depends on how you structure your contracts and sites.
- Can we mobilise a block of new stores quickly?
- Sites are added under a contract with their specification and access notes, so a block of stores can be set up as a set. The practical limit is how much site information you have, not the software.
- Does it do invoicing per store?
- No. There is no invoicing or accounting function. It records the work and the audits; billing happens in your own system.
- Does it track consumables usage per store?
- No. Stock control and consumables ordering are out of scope.
Assurance that scales past the supervisor's van
14 days free access · no card needed