Guidance for people running cleaning contracts.
Practical writing on contract delivery, COSHH and client reporting, from the team building CleanOptix.
Evidencing a clean that's actually been done
"We cleaned it" and being able to show it happened, on that date, to that standard, are two different positions to be in when a client asks a question.
Cleaning quality audit scoring, explained
Most client audit scores boil down to the same handful of categories, weighted differently by contract. Knowing the shape of the scoring helps more than chasing the number itself.
Staff compliance records: what a cleaning contractor needs to keep and for how long
Right to work, COSHH training, DBS where it applies. The individual checks are well understood; keeping them all current for a shifting team is the actual challenge.
Building a COSHH audit checklist your supervisors will actually use
A checklist that lives in a folder gets filled in once and forgotten. One a supervisor can run through on a five-minute site visit is the one that actually catches drift.
The chemical mixing risks that keep showing up in cleaning incident reports
Bleach and an acidic descaler, stored a shelf apart out of habit rather than assessment. The incidents that make it into reports are usually this ordinary.
Right to work checks for cleaning staff: what the Home Office actually requires
Cleaning has high staff turnover and, often, agency cover — which makes right to work one of the easiest compliance obligations to let slip without noticing.
COSHH training for cleaning staff: what "trained" actually needs to mean
A certificate from three years ago isn't the same as a team that knows what's in the bottle they're using today. The gap between the two is where audits find problems.
Writing COSHH risk assessments for cleaning tasks that hold up to scrutiny
A COSHH assessment copied across every site with the product name changed isn't really an assessment. Here's what makes one specific enough to be useful.